Frequently Asked Questions

How much does treatment cost?

Please see my Fees page for further details.

I accept payment via bank transfer.

How many sessions will I need?

This depends on the issue that you are looking for help with, and what you want to get out of therapy. During a free introductory call, I am happy to have a discussion about the particular problem that that you are looking for help with, and will give you a rough estimate of how many sessions it may take us to help you to reach your goal.

According to the NICE guidelines, and NHS Talking Therapies services, the average number of CBT or EMDR sessions that people find beneficial tends to be approximately 8-16 sessions, however, due to the flexibility inherent in private therapy, I am able to offer more sessions if needed. We will book in regular therapy reviews to make sure that you are finding the sessions helpful and productive.

What is your current waiting time?

I have therapy and supervision sessions available currently, and am able to begin working with you within a week.

Please be aware that this could be a little longer, depending on your preference for the day/time when you would like to be seen. Please do not hesitate to contact me to discuss your requirements.

Are my sessions confidential?

Yes - I maintain your confidentiality and keep information about you safe and secure. I am registered with the Information Commissioners Office for UK GDPR.

There are some limits to confidentiality. I discuss my client work with my clinical supervisor for advice and guidance. I may be required to break confidentiality if I consider that there is a risk you may harm yourself or others. I will always attempt to discuss this with you beforehand.

What times/days do you offer sessions?

I offer CBT and EMDR sessions on Mondays, Tuesdays, Wednesdays, and Thursdays. I do not work on Fridays.

I offer most sessions between 9am and 5pm. I do work later on a Monday and Thursday, so do please contact me to discuss my evening availability.

Do you offer online sessions?

Research suggests that remote/video EMDR and CBT are as effective as face to face EMDR and CBT.

I offer online video EMDR and CBT sessions via Microsoft Teams or Skype. Please ensure that you have good wi-fi signal, and some familiarity with Teams or Skype to ensure that we can spend our session time on treatment, rather than troubleshooting technical difficulties!

Do you offer face to face sessions?

I am able to offer face to face EMDR and CBT at Swaffham Community Centre, in Swaffham, Norfolk. I am not able to offer face to face sessions in the evening.

Where is Swaffham Community Centre?

Swaffham Community Centre, Iceni Partnership. The Campingland, Swaffham, Norfolk PE37 7RB.

Swaffham Community Centre is situated opposite The Campinglands GP Surgery in Swaffham. There is some free parking directly outside the Community Centre, do bear in mind that capacity depends on what else is going on at the Centre at the time of your session. There is additional free parking available on Theatre Street, which is a 5-10 minute walk from the Community Centre.

Swaffham Community Centre

Theatre Street Car Park

How close are you to my town/village?

Depending on how far you would like to travel, I am local to people living in West Norfolk, North Norfolk, South Norfolk, and Norwich.

Distances are approximate:

Dereham - 12 miles.

Watton - 9 miles.

Wymondham - 24 miles.

Thetford - 20 miles.

King's Lynn - 16 miles.

Downham Market - 16 miles.

Norwich - 30 miles.

Hunstanton - 30 miles.

Fakenham - 16 miles.

Alysham - 32 miles.

Cromer - 40 miles.

What is your client base? Are you registered with my health insurance?

I work with self-funding clients.

I am recognised by the following insurance agencies - Aviva, Axa, Bupa, Cigna, and WPA.

Not all conditions are covered, so please discuss with your provider. Some policies have an excess.

Are you insured?

Yes - in order to protect both myself and my clients, I have professional indemnity insurance via Balens Specialist Insurance Brokers.