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Frequently Asked Questions

How much does treatment cost?


Please see my Fees page for further details. 

I accept payment via bank transfer. 

How many sessions will I need?


This depends on the issue that you are looking for help with, and what you want to get out of therapy.

According to the NICE guidelines, and NHS Talking Therapies services, the average number of CBT or EMDR sessions that people find beneficial tends to be approximately 10-20 sessions, however, due to the flexibility inherent in private therapy, I am able to offer more sessions if needed. We will book in regular therapy reviews to make sure that you are finding the sessions helpful and productive.

What is your current waiting time?


I have therapy and supervision sessions available currently, and am able to begin meeting with you within a week.


Please be aware that this could be a little longer, depending on your preference for the day/time when you would like to be seen. Please do not hesitate to contact me to discuss your requirements.

Are my sessions confidential?


Yes - I maintain your confidentiality and keep information about you safe and secure. I am registered with the Information Commissioners Office for UK GDPR.


There are some limits to confidentiality. I discuss my client work with my clinical supervisor for advice and guidance. I may be required to break confidentiality if I consider that there is a risk you may harm yourself or others. I will always attempt to discuss this with you beforehand.

What times/days do you offer sessions?


I offer CBT and EMDR sessions on Mondays, Tuesdays, Wednesdays, and Thursdays. I do not work on Fridays.

I offer most sessions between 9am and 5pm. I may able to offer some evening appointments on request. 

Do you offer online sessions?


I offer online video sessions via Microsoft Teams or Skype. Please ensure that you have good wi-fi signal, and some familiarity with Teams or Skype to ensure that we can spend our session time on treatment, rather than troubleshooting technical difficulties!

Do you offer face to face sessions?


I am able to offer face to face EMDR and CBT at Swaffham Community Centre, in Swaffham, Norfolk. 

What is your client base? Are you registered with my health insurance?


I work with self-funding clients.

I am recognised by the following insurance agencies - Aviva, Axa, Bupa, Cigna, and WPA.

 I am seeking registration with additional insurance agencies, so please do check back again in the near future if your insurance agency is not listed.

Not all conditions are covered, so please discuss with your provider. Some policies have an excess.

Are you insured?


Yes - in order to protect both myself and my clients, I have professional indemnity insurance via Balens Specialist Insurance Brokers. 

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